Robert Shaw
15/12/2009
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My 97 year old mother will have a rotten Christmas because of Jacek Kosikowski who trades as Bathfit (which he describes as a “company” but is not – it is a website, a domain name and a trading name).
Jacek came to our house for an initial meeting, driving the Bathfit van.
Jacek later returned with two people that he introduced as "my team" (two guys called Marek and Marcin - M&M). Jacek carried out some measurements and examined the drains while M&M followed Jacek, talking in Polish. Later we got a typed quote, hand delivered by M&M that we accepted. We paid a £950 first stage payment and received a handwritten signed receipt, with the trading name of Jacek's other "company" JM Improvements.
Jacek returned again on Wednesday with M&M and they took their tools saying they were abandoning the job. They gave no explanation. Marek drove away with Jacek in the Bathfit van.
Jacek came to our house on Saturday with M&M, after we had complained on this website. M&M spoke only in Polish, and after 10 minutes they left and Jacek remained to discuss the situation. However, he accepts no responsibility for this disaster, and blamed his team M&M.
Our room is wrecked, boards up, hole in the wall. We are seeking compensation but so far have got nowhere.
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